Shipping policy

The seller for all orders on this store is toyharbor LLC, a Colorado limited liability company (company address: 1500 N Grant St Ste R, Denver, CO 80203).

Where we ship

We currently ship to addresses in the United States only.

Where orders ship from

Orders ship from our warehouse in Nanchang, Jiangxi, China, by Yanwen international tracked parcel service.

Processing time

Each item is 3D-printed, and orders are prepared within 3–5 business days after payment.

Delivery time

After an order ships, delivery usually takes 15–28 days. This is the carrier's estimate and is not guaranteed.

Shipping cost

Shipping to U.S. addresses is included in the product price. There is no separate shipping charge at checkout.

Import duties

Import duties are prepaid by us. Orders are shipped duties-paid, so you will not be asked to pay U.S. import duties or customs fees on delivery.

Tracking

When your order ships, we will email you a shipping confirmation with tracking information when it is available.

Lost or damaged packages

If your package has not arrived within the delivery time above, or it arrives damaged, email us at alesialekarta@gmail.com with your order number and we will help. See our Refund policy for damaged or wrong items.